Privacy policy.

Effective Date: 1.1.2021

1. Introduction

Welcome to Made by Pauline’s Macarons! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, www.madebypaulineny.com, and purchase our products online.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you visit or interact with www.madebypaulineny.com, we may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, billing and shipping addresses, phone number, and payment information.

  • Order Information: Details of your purchases, including product selections, pricing, and shipping information.

  • Automatically Collected Data: IP address, browser type, device information, and browsing behavior on our site (e.g., pages viewed, links clicked).

  • Cookies: We use cookies to enhance your browsing experience and personalize content.

3. How We Use Your Information

We collect and use your personal information to:

  • Process Orders: To fulfill and deliver your purchases, including sending order confirmations and updates.

  • Communicate: To respond to your inquiries, provide customer support, and inform you about promotions or changes to our services.

  • Improve Our Website: To enhance your user experience, optimize site performance, and analyze user behavior.

  • Marketing: With your consent, we may send you marketing emails about new products, promotions, and offers. You can opt-out of marketing communications at any time.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to fulfill the services we offer, including:

  • Service Providers: Shipping companies, payment processors, and IT service providers who assist us in operating the website and delivering products.

  • Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, enforce our terms, or protect our rights.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. All sensitive payment information is encrypted and transmitted via secure networks. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You may review and modify your personal details by logging into your account.

  • Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails at any time by following the instructions in the email.

  • Request Deletion: You may request that we delete your personal information, subject to legal requirements for data retention.

7. Cookies

Our website uses cookies to enhance your browsing experience, improve functionality, and analyze traffic. You may choose to disable cookies through your browser settings, but this may limit certain features of the website.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have unintentionally collected data from a child, we will take immediate steps to delete it.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Made by Pauline NY
Email: bonjour@madebypauline.nyc

By using www.madebypaulineny.com, you agree to this Privacy Policy and the handling of your data as outlined above.